Terms & Conditions
Last updated: October 1, 2025
Brand Name
These Terms & Conditions (“Terms”) govern the text message communications provided by Epic Services (“we,” “us,” or “our”).
Types of Messages You May Receive
By opting in to our SMS program, you consent to receive text messages from us, which may include: - Appointment confirmations and reminders
- Service updates and scheduling notifications
- Billing and account information
- Customer support messages
- Promotional or marketing offers (only if you have opted in to marketing)
Message Frequency
Message frequency will vary based on your interactions with us. Examples: - Appointment reminders (up to 2 per appointment) - Service notifications as needed - Marketing offers occasionally, if opted in
Message and Data Rates Disclosure
Message and data rates may apply to messages sent to and from us. If you have questions about your text or data plan, please contact your wireless provider.
Customer Care & Support
For help, you can: - Reply HELP to any Epic Services message - Email us at support@epicservices.com - Call us at [281-299-0028]
Opt‑Out Instructions
You can cancel SMS messages at any time by texting STOP in reply to any message. After you send STOP, you will receive one final confirmation message, and then you will no longer receive SMS messages from us.
Privacy
We value your privacy. Please review our full Privacy Policy at epicservices.com/privacy-policy to understand how we collect, use, and protect your information.
Changes to These Terms
We may update these Terms from time to time by posting a revised version on our website. Your continued use of SMS services after changes constitutes your acceptance of the updated Terms.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (281) 815-2322 or via mail Attn: Privacy Officer, 17302 County Road 125, Pearland, TX 77581.